Frequently Asked Questions
Everything you need to know about your Lotto Sport gear and orders.
How can I track my Lotto Sport order?
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy for athletic footwear?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the tags are attached and the shoes show no signs of outdoor use.
Do you offer international shipping?
Yes, Lotto Sport ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your foot or chest and comparing it to our charts, as performance fits can differ from casual wear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are Lotto Sport products covered by a warranty?
Yes, all our products come with a limited 6-month warranty against manufacturing defects. This does not cover normal wear and tear from intensive athletic use.